How to resolve a black black screen after updating Nipper or a “Failed to create OpenGL for format” error
An update to the QTs used for our software requires up to date graphics drivers or settings.
Please Note: This guide is for Nipper (v2) only.
Depending on the environment you have Nipper installed on the fix is as follows:
On VM workstation
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Enable the 3D accelerator graphics.
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Make sure video memory allocation is at least 512mb
On physical machine (PC/laptop)
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Update the graphics drivers to the latest version.
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Check if your MS .Net framework needs updating. Net Framework 4.7.2 has been seen to also resolve this issue.