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How to obtain device configurations using Nipper (v2)

In order to perform an audit of your devices, Nipper needs to access the native configuration file of the relevant devices.

Please Note: This guide is for Nipper (v2) only. 

There are presently two ways to achieve this:

  • You can manually extract the configuration files you need.

  • For some devices you can access the configuration file over the network. 

Many of our customers still prefer to manually extract the configuration file from the device, because it is arguably more secure and does not increase network traffic.  For others, the convenience of network access is a bonus.

Manually retrieve configuration files

Here, we explain how you can find instructions on how to manually retrieve your configuration files.

  1. Open Nipper, whereupon you will be presented with the homepage.

  2. Click on ‘Help & Information’, which will present you with the following screen: Obtaining_device_configuration_1

  3. Click on ‘How do I get the configuration from my network device?’ to bring up the following screen and then select your device:Obtaining_device_configuration_2

If you are an auditor preparing to visit a client site, it may be useful for you to advise your client how to retrieve the configuration themselves. There are copies of these instructions, which can be accessed by anyone (no user account required) at Nipper (v2) Device Guides 

If you are unable to find the instructions to retrieve the configuration from a supported device either in the Nipper software or on our website, please inform support@titania.com. In the meantime, you should be able to find the relevant details in the device’s documentation.