FAQs
Get answers to some of the most common questions we receive regarding Nipper software.
- Are Nipper updates included in a license?
- Can I install Nipper on multiple workstations?
- Can Nipper be activated and used in an offline environment?
- How can I determine the number of devices count a configuration file will consume from my active license?
- How do I associate a License with another email ID?
- How do I change the 'Investigate' status to 'Pass' or 'Fail' in PCI DSS 4.0 Assessment report after internal investigation?
- How do I cleanly uninstall Nipper in a Windows environment?
- How do I download, install or update Nipper?
- How do I exclude false positives from Nipper’s report?
- How do I extract configuration files for effective use in Nipper?
- How do I generate a report for specific Cisco Firepower Threat Defense (FTDs)?
- How do I know the overall device count consumed from my active license?
- How do I remove Nipper "Impact" to Nipper "Ease" table in Best Practice Security or PCI DSS 4.0 Assessment Summary Report?
- How do I request access to Titania's Customer Portal?
- How do I update from Nipper v2 (or earlier) to v3?
- How is the product licensed?
- Is there an evaluation (trial) license available?
- What are the best practice recommendations for using Nipper?
- What constitutes a device?
- What devices does Nipper support?
- What do I do if I forgot my Titania account password or the password reset email is not going through my email address?
- What is the Nipper Rating System?
- Which network ports does Nipper need for communication?