Troubleshooting

Get help with known issues for Nipper InfraSight. For any other issues please contact support@titania.com

• Why has Nipper InfraSight reported “User authentication with no password” when the passwords are in Active Directory?
• How to resolve remote audit failing due to certificate on Cisco Firepower / R80 devices?
• How to resolve "Unable to generate report. Error: Failed to create the report. Your report could not be created."?
• How to resolve issue during Offline License Activation process where the response file generated is empty?
• Nipper InfraSight has mis-identified my device, can this be adjusted?
• License Activation Issues: What are the common causes?
• How to create one single CSV report instead of separate CSV files for each table?
• How to resolve "Error 1609G75 - The license is unusable."?